EVERYTHING THE SHOP RUNS ON.

One system from the first phone call to the closed books. Here's each part and who works it.

Front Desk

PHONES AND FRONT DESK

Every call, text and web chat gets answered, during hours and after. Front Desk knows your schedule and every open repair order.

  • Books against real capacity
  • Gives real job status
  • Hands off to your advisor with a summary
Tekmetric's figure for the average shop1
Your estimate. We don't have a sourced number, so set this yourself.
Tekmetric's average repair order2

About $9,792 a month in work that called and didn't get through.

Front Desk answers every call, during hours and after. It's included in the $399.

Book a demo
The Front Desk call record for a 7:02 AM call before the shop opened, with the summary and full transcript.

Dispatcher

SCHEDULE AND PROMISE TIMES

Promise times come from tech hours, bay space and when the parts land. When something slips, the plan moves and the customer is told.

  • By bay and by tech
  • Late-part re-planning
  • Online booking from your website
The schedule after Dispatcher moved a job around a late part, with an undo button.

Estimator

INSPECTIONS

Your tech talks and takes pictures. The findings, measurements and customer notes write themselves.

  • Voice and photo capture
  • Red, yellow, green findings
  • Sent to the customer's phone
The tech's tablet view of a vehicle inspection with every finding filled in.

Estimator

ESTIMATES AND REPAIR ORDERS

The estimate is drafted from the inspection with labor times, parts and margin. Your advisor reviews and sends.

  • Repair information and labor guide built in
  • Good, better, best options
  • Margin checked before it goes out
A drafted estimate with jobs, labor, parts, good-better-best options and a margin check.

Parts Runner

PARTS

Parts Runner compares your suppliers on price, stock and delivery time, orders, tracks the truck and chases the credits.

  • Supplier comparison on every job
  • Returns and cores tracked
  • Statements matched line by line
The parts screen comparing three suppliers on price and delivery time for one job.

Follow-Up

APPROVALS AND FOLLOW-UP

Customers approve job by job from their phone. What they turn down today gets followed up until it's booked or closed.

  • Text approvals with photos
  • Declined-work recovery
  • Service reminders
The Follow-Up screen listing declined work and the dollars recovered, with messages ready to send.

Bookkeeper

PAYMENTS

Take payment at the counter or by text. Deposits are matched for you.

  • Text to pay
  • Pay over time
  • One published card rate
A customer's phone showing a paid receipt and a request for a review.

Marketer

MARKETING AND YOUR WEBSITE

Your website, your Google profile and your reviews, kept up without an agency.

  • A shop website with online booking
  • Review requests and drafted replies
  • Local search upkeep
The reviews screen with a five-star review and a drafted reply waiting for approval.

Bookkeeper

BOOKS AND PAYROLL

Trallow keeps the books and runs payroll. The day closes itself and exceptions come to you.

  • Daily close
  • Profit and loss, sales tax, accountant export
  • Tech pay from flag hours
The payroll screen with a prepared pay run waiting for the owner to approve.

Foreman

THE OWNER'S VIEW

A morning brief, a short list of what needs you, and alerts when a job is quoted under margin or a repair order stalls.

  • Today screen
  • Margin alerts with a fix
  • Ask a question in plain English
The Today screen with the Foreman's morning brief and a list of what needs the owner.

See your shop's day on Trallow.

Thirty minutes. We'll walk one day, start to finish.

Book a demo Try the demo shop

Sources

  1. Tekmetric announcement, Nov 3, 2026, https://www.tekmetric.com/post/new-tekmetric-tools-help-shops-fix-more-vehicles-finish-inspections-faster-and-answer-more-calls, checked .
  2. Tekmetric, "What is auto repair shop management software", Jul 21, 2026, https://www.tekmetric.com/post/what-is-auto-repair-shop-management-software-and-do-you-actually-need-it, checked .